# SerenityGPT

> SerenityGPT is an enterprise AI platform that runs inside your own infrastructure. It connects to the systems where your knowledge lives (wikis, ticketing, CRM, docs, intranets) and gives employees a single, governed way to ask questions, get sourced answers, and automate repeatable workflows. It is designed for organizations that need accuracy, auditability, and control, not generic chatbots.

Key facts:
- Deployment: runs inside the customer's cloud or on-prem; data does not leave customer-controlled infrastructure
- Time to value: production deployments in under 2 weeks
- Outcomes (customer averages): 70%+ automation rate, 15+ hours/week saved per employee, sub-5-second response times
- Security: SSO, role-based access, encryption in transit and at rest, audit logs, configurable retention, model choice
- Integrations: Zendesk, Salesforce, Microsoft Teams, SharePoint, Freshdesk, Google Drive, HubSpot, Notion, Confluence, Jira, Slack, GitHub, Databricks, ServiceNow, Snowflake, SAP, and more

## Products

- [Serenity Assistant](https://serenitygpt.com/products/assistant): Natural-language interface for employees and customers. Asks questions in plain language and returns sourced answers grounded in approved company knowledge.
- [Serenity Knowledge](https://serenitygpt.com/products/knowledge): Curates, standardizes, and keeps the "source of truth" content current and discoverable across the organization.
- [Serenity Insights](https://serenitygpt.com/products/insights): Analytics on what people ask, content gaps, process bottlenecks, adoption, and operational impact.
- [Serenity Agents](https://serenitygpt.com/products/agents): Turns common requests into guided workflows with consistent business-rule enforcement and human-in-the-loop controls.
- [Platform overview](https://serenitygpt.com/products/overview): How the four products combine into one governed AI platform.

## Solutions by team

- [Customer Support](https://serenitygpt.com/solutions/customer-support): Faster ticket resolution, auto-handled common cases, agent assist grounded in approved knowledge.
- [Engineering and Product](https://serenitygpt.com/solutions/engineering): Instant context from docs, tickets, specs, RFCs, and incident notes.
- [Financial Services](https://serenitygpt.com/solutions/financial-services): Natural-language search over firm knowledge with strict data governance and rules-driven automation.
- [Healthcare](https://serenitygpt.com/solutions/healthcare): Clinical context, chart review assistance, EHR screening, patient query responses, with compliance controls.
- [HR and People Ops](https://serenitygpt.com/solutions/hr): Employee self-service for benefits, policies, and onboarding.
- [Legal](https://serenitygpt.com/solutions/legal): Contract review, clause libraries, policy lookups, and consistent responses to the business.
- [Sales and Revenue](https://serenitygpt.com/solutions/sales): Product, pricing, policy, and customer context for revenue teams.

## Customer stories

- [Perforce](https://serenitygpt.com/case-studies/perforce): AI-powered self-service that halves ticket time and gives Sales the full customer story.
- [VanOnGo](https://serenitygpt.com/case-studies/vanongo): Operational automation and knowledge access for a last-mile delivery operator.

## Company

- [Contact](https://serenitygpt.com/contact): Get in touch with the SerenityGPT team.
- [Book a demo](https://calendly.com/serenitygpt/30-mins): Schedule a 30-minute walkthrough.
- [Privacy](https://serenitygpt.com/privacy): Privacy policy.